Privacy Policy

What We Do NOT Collect

Because of our peer-to-peer (P2P) architecture, the following data never touches our servers, and we therefore cannot view, store, or collect it:

• The content of your chat messages.
• The files you transfer.
• Your audio or video streams.
• Any personally identifiable information from your P2P communications.

All of this data is encrypted and transferred directly between the browsers of connected users.

What We DO Collect

For users who choose to register for an optional account, we collect and store only the minimum information required for account functionality: your name, username, email address, account plan ('free' or 'pro'), and any optional information you provide, such as a company name. We use secure methods provided by Firebase Authentication to manage your credentials.

How We Use Your Information

The account information we collect is used solely for managing your account, differentiating between free and Pro users, and providing access to our services.

Cookies and Analytics

We use Google AdSense to display ads for Free plan users. Google may use cookies to serve ads based on prior visits to this or other websites. You can opt out of personalized advertising by visiting Google's Ads Settings. We do not use any analytics cookies to track user behavior.

End-to-End Encryption

We use the standard WebRTC protocol (DTLS-SRTP) to encrypt all peer-to-peer data. This ensures that only you and the person you are communicating with can see the content.

Your Data Rights (GDPR)

If you are a resident of the European Economic Area, you have certain data protection rights. As we only store minimal account data, these rights primarily pertain to that information. You have the right to access, correct, or delete your personal information. You can manage your account and its associated data by logging into your CieloWeb dashboard.

Children's Privacy

Our service is not directed to anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we discover that a child under 16 has provided us with personal information, we will delete it immediately.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.